Returns

💬 Not satisfied? Don't panic!

At Love at Me , we want you to be completely satisfied with your purchase. If not, you can easily return or exchange your item.

📦 Return conditions

• ✅ Deadline: You have 14 days after receipt to make a return.
• ✅ Condition: Items must be unworn , unwashed , with tags intact and in original packaging.
• ❌ Exceptions: Promotional or personalized items are non-refundable , except in the event of a defect.

🔁 Make a return request

To initiate a return, simply click the button below:

Complete the return form

📍 Return address

📦 Please include your order number in the package.

🛍️ You also have the option of returning your package free of charge to a No Concept Stores store.

⏳ Processing times

Once we receive your package, we will process your return within 5 to 10 business days. You will receive a confirmation email as soon as the refund is processed.

📩 Contact

Any questions? Write to us at hello@loveatme.com and we will get back to you as soon as possible.